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OneDrive

  • OneDrive: External Sharing Options

    External Sharing Disabled Per UW IT's website: "External Sharing is disabled on UW OneDrive for Business accounts, which means you will not be able to share files outside of the UW, i.e. with individuals with a non-UW email address." Resources for External Sharing Other resources can be created that allow teams, rather than individual accounts,…

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  • OneDrive: Collaboration

    OneDrive allows multiple people to work on Office files at the same time. There are multiple ways to collaborate, using the web portal, the desktop application, or both. OneDrive on the Web Working on documents through the web portal is seamless, showing where other cursors are in real-time and updating edits with minimal lag time.…

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  • OneDrive: File Status & Sync Settings

    File Status OneDrive files are stored either in the cloud and on your computer or solely on the cloud and downloaded on an as-needed basis (refer to Files on Demand) The following figures indicate the status of the documents in your local OneDrive: [ Screenshot ] [ Screenshot ] Syncing - This icon indicates that the…

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  • OneDrive: Share & Sync Files

    There are two ways to share files with others: from your computer or from the web portal. Share from Your Computer Right-click the folder or file you'd like to share Click Share [ Screenshot ] Enter the UW email of the person you'd like to share with [ Screenshot ] Click Send Share from the Web…

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  • OneDrive: Sign-in and Setup

    OneDrive Desktop Application Click the OneDrive icon (the gray cloud) in your system tray next to the time and and date. If it is not visible, click the ^ to reveal more icons. [ Screenshot ] Click Sign in [ Screenshot ] On the Set up OneDrive screen, enter your UW email address (netid@uw.edu) and click Sign in…

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  • OneDrive: Overview

    OneDrive for Business is a service provided to the University through UW IT. The IT Connect website has information regarding the UW's implementation of OneDrive for Business. ASA-IS provides OneDrive Resources as guides to setting up OneDrive and using its various functions, including sharing and collaborating on documents. Eligibility UW OneDrive for Business is enabled…

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  • Install Office365 Using Your UWNetID

    Working at the University of Washington has its perks and one of them is being able to install Office365. This allows you to install the application onto your personal computer and have access to all Office apps such as Word, Excel, PowerPoint, and OneDrive which includes 1TB of cloud storage. Alternatively, Office365 is available for…

    Read more

Permissions

  • Add or Remove Employees from UW Groups

    Access to network shared drives and some other resources is controlled by UW Groups. Membership in a group can open up access to certain folders on network shares. ASA-IS can help you identify which groups you are the owner of, which groups control access to what resource, and help you manage membership of those groups.…

    Read more

  • Share Calendars and Set Permissions in Outlook

    In Outlook, click on the calendar icon in the taskbar, then follow the instructions for the corresponding action: Share a Calendar | Modify Calendar Permissions | Open a Calendar [ Screenshot ] Share a Calendar Click on the calendar you would like to share from the sidebar menu – your personal calendar is under My…

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  • Share Outlook Contacts

    Open the People screen by clicking on the People icon in the taskbar. [ Screenshot ] Share all your Outlook contacts In the main menu make sure Contacts is selected [ Screenshot ] Continue to Sharing and Opening Contacts Share Specific Contacts In the My Contacts menu, right-click on Contacts and select New Folder […

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  • Add Shared NetID Account to Outlook on Macs

    A Shared NetID account allows you to add additional email accounts without having to enter a password as long as your NetID has been added to the access group. Please contact your IT administrator for additional information. Follow the steps below once you have confirmed that your NetID has been added to the SendAs group…

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Computer Setup

  • Adjust Microphone Levels

    When a microphone is either too loud or too quiet, try adjusting the sound levels. Right-click the sound icon in the Windows system tray Click Sounds Click on the Recording tab Right-click your microphone Click Properties Click the Levels tab Adjust the slider to the desired output volume Click OK, then OK again, to close out the Sound menu

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  • Visual Guide to Monitor Connections

    Types of Monitor Cables cables Display Port Mini Display Port DVI HDMI USB-C/Thunderbolt VGA Cable Input Cable Input Cable Input Cable Input Cable Input Cable Input Converting Video Connections There are a variety of options for converting video connection types between devices that require specific adapters. adapters Display Port to HDMI Display Port to DVI…

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  • Store a Job Code for a Printer

    Save time by saving the Job Code in your printer preferences. Click Start - or press the Windows Key + R on your keyboard and skip to Step 3. Type "run" and press enter Type "control printers" and press enter Right click the printer you would like to store the code for Click Printing Preferences Click Detailed…

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  • Add a Network Printer

    The following instruction may be followed when you know the IP address of the network printer. Often times the printer's IP address will be displayed on the printer's screen or be labeled on the printer. We can certainly install a printer for you - please contact us. Click Start (or press the Windows Key + R on…

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  • Find Computer Name, IP, MAC Address

    Your computer's Hostname and IP address are useful pieces of information to have. You may need them to remote into your computer and the ASA-IS team may need it to remote in when supporting you remotely. Note: There may be a sticker on your device with your computer's name (examples: OTO-12345, HSAS-12345, BIME-12345). Networks.uw.edu -…

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  • Connect to a Network Shared Drive

    Use these instructions to connect to your departmental network shared folders. Note: If you are connecting from off the UW network or from a different UW domain, please first connect via the Husky OnNet Windows 10 Right-click the Start button located in the lower-left-hand corner of the screen Click on File Explorer In the navigation…

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  • Manually Install Windows Updates

    If you are using a UW-owned mobile device supported by ASA-IS to work from home, please follow the instructions below to process Windows updates. Connect to Husky On Net or ADAI VPN Before you can connect to our servers to run the updates, you must first connect to Husky OnNet VPN or, if you are…

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  • Initial Outlook Setup (Win 10)

    When you log in to a computer for the first time, you’ll need to set up your email on Outlook. Thankfully it only takes a minute! Click the Start button in the lower left-hand corner of your screen Type "Outlook" Click on "Outlook 2016" Optional: An Outlook icon will appear on your taskbar – to…

    Read more

  • Install Office365 Using Your UWNetID

    Working at the University of Washington has its perks and one of them is being able to install Office365. This allows you to install the application onto your personal computer and have access to all Office apps such as Word, Excel, PowerPoint, and OneDrive which includes 1TB of cloud storage. Alternatively, Office365 is available for…

    Read more

Network Shared Drives

  • Add or Remove Employees from UW Groups

    Access to network shared drives and some other resources is controlled by UW Groups. Membership in a group can open up access to certain folders on network shares. ASA-IS can help you identify which groups you are the owner of, which groups control access to what resource, and help you manage membership of those groups.…

    Read more

  • Connect to a Network Shared Drive

    Use these instructions to connect to your departmental network shared folders. Note: If you are connecting from off the UW network or from a different UW domain, please first connect via the Husky OnNet Windows 10 Right-click the Start button located in the lower-left-hand corner of the screen Click on File Explorer In the navigation…

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Remote Access

  • Work from Home Guides

    Employee and Department needs and authorization may vary. Not all guides shown below may be relevant for your work-from-home setup. UW VPN Setup The first and most important step to working from your home computer is to download and install Husky OnNet (aka BIG-IP Edge Client).  This software creates a secure connection to the UW…

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  • Connect to Husky OnNet

    Husky OnNet is a VPN service used to connect to UW resources from off of the UW network. If you are trying to remote into your work computer or access network folders, please install Husky OnNet and then review these articles: Remote Access to UW computers Remote Access to UW Shared Drives Check for Husky…

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  • Connect to ADAI VPN

    To access ADAI resources from offsite or from another domain, such as the NetID domain, you will need to configure and connect to the ADAI VPN. The following instructions to establish a VPN connection are provided for both Windows and Mac. Review the resources to Access your Computer or Connect to a Shared Drive that…

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  • Find Computer Name, IP, MAC Address

    Your computer's Hostname and IP address are useful pieces of information to have. You may need them to remote into your computer and the ASA-IS team may need it to remote in when supporting you remotely. Note: There may be a sticker on your device with your computer's name (examples: OTO-12345, HSAS-12345, BIME-12345). Networks.uw.edu -…

    Read more

  • Connect to a Network Shared Drive

    Use these instructions to connect to your departmental network shared folders. Note: If you are connecting from off the UW network or from a different UW domain, please first connect via the Husky OnNet Windows 10 Right-click the Start button located in the lower-left-hand corner of the screen Click on File Explorer In the navigation…

    Read more

  • Windows 10: Remotely Access Your Computer

    Whether you're at home or off the UW network, there are a number of resources available to remotely access your computer. Follow these instruction to Connect to Network Shared Drive Mac users can refer to Remotely Connect to Your Windows Computer Network Connection Requirements Your work computer's hostname and IP address - We recommend having both.…

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  • Manually Install Windows Updates

    If you are using a UW-owned mobile device supported by ASA-IS to work from home, please follow the instructions below to process Windows updates. Connect to Husky On Net or ADAI VPN Before you can connect to our servers to run the updates, you must first connect to Husky OnNet VPN or, if you are…

    Read more

  • MacOS: Remotely Connect to Your Windows Computer

    Download and install Microsoft Remote Desktop 10 from the App Store Once installed, follow these steps to add your workstation computer from your office: Launch Microsoft Remote Desktop 10. Click the "+" symbol located at the top of the window. [ Screenshot ] Click Add PC. Enter your work computer's name or IP address. If…

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  • Outlook Web App

    Outlook Web App (OWA) is an online interface you can use to access your UW email and calendar from anywhere. Your desktop Outlook and the Outlook Web App are synced, so you don’t have to worry about missing emails or transferring anything between the two. While it does not have all the functionality of the…

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Outlook, Email, Calendar

  • Change Exchange/Email Display Name

    The following instructions help update the display name for a personal or shared UWNetID. Display names are visible, for instance, when someone receives an email from you or looks you up in the address book. Changes to UWNetID may take an overnight update to take effect. Individual NetID Go to Identity.UW services website. In the Profile Information…

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  • Change UW Email Forwarding

    If you are not receiving email to your Outlook account (especially for new employees), you may have your email forwarding set to a personal email or UW G Suite. We recommend UW employees forward their UW email to Office 365. If you are leaving the UW you can forward your email to another email in…

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  • Shared Email Not Updating/Disconnected

    In the event a shared email account is no longer receiving new emails, remove and re-add the account to Outlook to resolve the issue. From within Outlook, click on File in the main menu Click on Account Settings, then Account Settings again [ Screenshot ] Select the shared email address and click Remove Click Yes if…

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  • Report Spam Using Outlook Quick Steps

    Configure Quick Step to Forward Spam to UW IT as an Attachment From within Outlook, on the Home tab, click Create New in Quick Steps Add a Name – Report Spam Click the dropdown that says Choose an Action Select Forward message as an attachment In the To field, paste reportedspam@cac.washington.edu Click Show Options Check…

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  • Configure UW Spam Filter

    Turn off junk mail filter in Outlook Open Outlook In the main menu, within the Home section, click on the Junk submenu [ Screenshot ] Click Junk E-mail Options at the bottom of the dropdown menu In the Options tab, select No Automatic Filtering In the Safe Senders and Blocked Senders tabs, clear the list…

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  • Outlook Web App

    Outlook Web App (OWA) is an online interface you can use to access your UW email and calendar from anywhere. Your desktop Outlook and the Outlook Web App are synced, so you don’t have to worry about missing emails or transferring anything between the two. While it does not have all the functionality of the…

    Read more

  • Share Calendars and Set Permissions in Outlook

    In Outlook, click on the calendar icon in the taskbar, then follow the instructions for the corresponding action: Share a Calendar | Modify Calendar Permissions | Open a Calendar [ Screenshot ] Share a Calendar Click on the calendar you would like to share from the sidebar menu – your personal calendar is under My…

    Read more

  • Share Outlook Contacts

    Open the People screen by clicking on the People icon in the taskbar. [ Screenshot ] Share all your Outlook contacts In the main menu make sure Contacts is selected [ Screenshot ] Continue to Sharing and Opening Contacts Share Specific Contacts In the My Contacts menu, right-click on Contacts and select New Folder […

    Read more

  • Distribution Lists

    A Mailman distribution list can be used to send an email to a group of people large or small by sending an email to one address. They are requested from and managed by UW IT. Request: Fill out and submit this Standard Mailman List Request form [NetID required] to create a UW Mailman distribution list.…

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  • Initial Outlook Setup (Win 10)

    When you log in to a computer for the first time, you’ll need to set up your email on Outlook. Thankfully it only takes a minute! Click the Start button in the lower left-hand corner of your screen Type "Outlook" Click on "Outlook 2016" Optional: An Outlook icon will appear on your taskbar – to…

    Read more

  • Install Office365 Using Your UWNetID

    Working at the University of Washington has its perks and one of them is being able to install Office365. This allows you to install the application onto your personal computer and have access to all Office apps such as Word, Excel, PowerPoint, and OneDrive which includes 1TB of cloud storage. Alternatively, Office365 is available for…

    Read more

  • Add Shared NetID Account to Outlook on Macs

    A Shared NetID account allows you to add additional email accounts without having to enter a password as long as your NetID has been added to the access group. Please contact your IT administrator for additional information. Follow the steps below once you have confirmed that your NetID has been added to the SendAs group…

    Read more

  • Add Shared NetID Account to Outlook

    From within Outlook, click on File in the main menu Click on Account Settings, then Account Settings again [ Screenshot ] Clink New [ Screenshot ] In the Name field, put the Shared NetID In the Email field, put in the shared email address Type in the password and retype the password [ Screenshot ]…

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Connect to Husky OnNet

Husky OnNet is a VPN service used to connect to UW resources from off of the UW network. If you are trying to remote into your work computer or access network folders, please install Husky OnNet and then review these articles:

Check for Husky OnNet on UW devices

If you are on a UW device, you should have Husky OnNet installed. To check if you do:

  1. Click the Windows Start button
  2. Search for “Big”
  3. If you get the result “BIG-IP Edge Client,” you already have the client installed. Go to Step 3 of the directions to Connect Using Husky OnNet.
  4. If you do not have BIG-IP Edge Client installed, follow the instructions to Download Husky OnNet.

Remote Access Big-IP

Download & Install Husky OnNet

  1. Go to Husky OnNet Terms & Conditions
  2. Review the terms and conditions and click “I agree
  3. Click on the corresponding client for your operating system (Macintosh or Windows) to download it
  4. Open and run the installation.

Connect Using Husky OnNet

  1. Click the Windows Start button
  2. Search for “Big”
  3. Click “BIG-IP Edge Client” to open Husky OnNet
  4. For future use you can right-click the icon on the taskbar at the bottom of the screen and select “Pin to taskbar” so you can use that
  5. Click the “Connect” button
  6. Remote Access Big-IP Connected

  7. Log in using your UWNetID credentials
  8. Once it says “Connected” you are ready to connect to UW resources.

Connect to ADAI VPN

To access ADAI resources from offsite or from another domain, such as the NetID domain, you will need to configure and connect to the ADAI VPN. The following instructions to establish a VPN connection are provided for both Windows and Mac.

Review the resources to Access your Computer or Connect to a Shared Drive that can be accomplished once you are connected to the ADAI VPN.

Computers Running Windows 10

  1. Click on the Start button
  2. Type “VPN”
  3. Click Change Virtual Private Networks (VPN)
  4. Click the “+” symbol next to Add a VPN Connection
  5. Remote Access Add VPN

  6. Enter the following information:VPN Provider: Windows (Built-in)
    • Connection Name: ADAI
    • Server name or address: remote.adai.washington.edu
    • VPN Type: Automatic
    • Type of sign-in info: Username and Password
    • User name: ADAI\youradaiusername
    • Password: Leave blank
  7. Scroll down and click Save
  8. Back on the VPN screen click on ADAI
  9. Click Connect
  10. Remote Access Connect ADAI

  11. If it does not auto-fill, put your username as ADAI\youradaiusername
  12. Enter your password
  13. Click OK
  14. It will show as Connected when it is ready
  15. When you are done, click Disconnect

Apple/Macintosh Computers

To access the ADAI VPN on a Mac you will need to first contact CSS at 206-543-9413 or csshelp@uw.edu to be given the Shared Secret, a verification method that is part of this setup.

  1. Click on the Apple button
  2. Click  System Preferences
  3. Open Network
  4. Click the “+” symbol to create a new VPN connection
  5. In the Interface popup, configure as follows:
    Interface = VPN
    VPN Type = L2TP over IPSec
    Service name = ADAI
  6. Click Create
  7. On the next screen, click the drop-down next to Configuration
  8. Select Add configuration
  9. Type in “ADAI”
  10. Click Create
  11. Input the following information:
    Server Address = remote.adai.washington.edu
    Account name = adai\adaiusername
  12. Click the Authentication button and select:
    User Authentication = leave blank
    Shared Secret = [contact CSS at 206-543-9413 or csshelp@uw.edu]
  13. Click OK 
  14. Click Apply
  15. Click Connect

Find Computer Name, IP, MAC Address

Your computer’s Hostname and IP address are useful pieces of information to have. You may need them to remote into your computer and the ASA-IS team may need it to remote in when supporting you remotely.

Note: There may be a sticker on your device with your computer’s name (examples: OTO-12345, HSAS-12345, BIME-12345).

Networks.uw.edu – IP and MAC Address

The easiest way to find your IP address is in the Network Portal [requires UWNetID].

It’s a good idea to bookmark this site so you can come back to it easily.

You can also find your MAC address here which is useful for certain scenarios such as registering a device on the UW wireless manually if it can’t connect.

Command Prompt – IP address and Computer Name

  1. Click the Start button
  2. Type “cmd”
  3. Click the Command Prompt option that appear – a block box will come up with a blinking white cursor
  4. type in ipconfig and press enter
  5. Your IP address is on the IPV4 Address line, in the format xxx.xxx.xxx.xxx
  6. To get your computer name, type in hostname and press enter – the name will be given on the next line

Connect to a Network Shared Drive

Use these instructions to connect to your departmental network shared folders.
Note: If you are connecting from off the UW network or from a different UW domain, please first connect via the Husky OnNet

Windows 10

  1. Right-click the Start button located in the lower-left-hand corner of the screen
  2. Click on File Explorer
  3. In the navigation pane of File Explorer, click This PC
  4. Under the Computer tab, click Map Network Drive
  5. Choose a drive letter – this is a placeholder but if your department has standardized which letter to use (“Open the P drive,” for example – a list of folders is presented) then assign that letter
  6. Paste in or type the address of the network share you are trying to access
  7. If you are connecting from off the UW network or a different domain than the share you are connecting to, please jump to Connecting With UW Credentials
  8. Network Map Drive

  9. Click Finish.

Windows 7

Map a network drive to get to it from Computer or Windows Explorer without having to look for it or type its network address each time.

  1. Click the Start button
  2. Click Computer
  3. Click Map Network Drive in the toolbar at the top of the window
  4. Choose a drive letter – this is a placeholder but if your department has standardized which letter to use
    (“Open the P drive,” for example – a list of folders is presented) then assign that letter
  5. Paste in or type the address of the network share you are trying to access
  6. If you are connecting from off the UW network or a different domain than the share you are connecting to, please jump to Connecting With UW Credentials
  7. Click Finish

Mac

  1. If you are not on campus, connect to the VPN, Husky OnNet (BIG-IP Edge client)
  2. On the Mac keyboard, press the Command key + k. This will bring up Connect to Server window.
  3. Type in smb:// before the file path, – for example:
    smb://**enter_your_filepath_here**
  4. Connect Mac to Network Server

  5. Click the + button, located at the bottom left of the window. This will add it to the Favorites in the Connect to Server window.
  6. Click Connect and enter your UW NetID credentials, if prompted.

Permanently Mount the Drive After a Restart

  1. Open ‘System Preferences‘ from the Apple menu. It is located at the top left of the desktop, click the Apple icon.
  2. Click, ‘Users & Groups
  3. Click ‘Login Items‘ at the top-center of the ‘Users & Groups’ window.
  4. Click the ‘+‘ symbol, located directly at the bottom-center of the window.
  5. Click the shared drive that you just mounted.
  6. Now select the directory you want to mount permanently.
  7. Exit out of System Preferences.

Connect with UW Credentials

Use these instructions if you are connecting from off of the UW network or to a different UW domain.
Note: If you have added your drive previously but it shows as disconnected, check your connection to the VPN and then try opening the drive again.

Windows 7/10

  1. Make sure the box next to Connect using different credentials is checked
  2. Click Finish
  3. You will be prompted for your username and password – put in your username as
    netid\youruwnetid or the domain you are connecting to, for example, adai\adaiusername or wanprc\wanprcusername
  4. Input the corresponding password
  5. Click OK.
  6. Network Enter Credentials