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MacOS: Remotely Connect to Your Windows Computer

Download and install Microsoft Remote Desktop 10 from the App Store

Remote Desktop MS Store

Once installed, follow these steps to add your workstation computer from your office:

  1. Launch Microsoft Remote Desktop 10.
  2. Click the “+” symbol located at the top of the window. [ Screenshot ]
  3. Click Add PC.
  4. Enter your work computer’s name or IP address. If you do not know the PC name please contact us. Alternately, you may enter your computer’s IP address if known. [ Screenshot ]
  5. You may enter an optional name to identify your Windows 10 connection under Friendly name.
  6. Optional:
    • Click the Display tab. [ Screenshot ]
    • Click to add a check mark on Use all monitors.
    • Follow the next steps to complete your remote session.
  7. Click Devices & Audio tab. [ Screenshot ]
    • Place a check mark on these items: Clipboard | Microphone | Cameras
    • Confirm that Play Sound setting is set to: On this computer
  8. Click Add.

Test your connection setup

  1. Double click your remote session that you have created.
  2. Enter your username and password, for example:
    • Username: netid\ your_netid
    • Password: your_netid_password
    • Click Connect.
    • A warning message will appear stating if you want to trust the connection, click Continue.

If you are not able to connect or you receive an error message that you do not have permission or any other error messages, please confirm your configuration.

Add Shared NetID Account to Outlook on Macs

A Shared NetID account allows you to add additional email accounts without having to enter a password as long as your NetID has been added to the access group. Please contact your IT administrator for additional information.

Follow the steps below once you have confirmed that your NetID has been added to the SendAs group for the Shared Mailbox account.

  1. Open Outlook
  2. On the Menu bar, at the very top of the window, click Tools
    • Then click Accounts…
  3. In the Accounts window, click the Advanced… button located at the bottom right of the window.
    • Click the Delegates tab.
    • In the bottom window labeled, Open these additional mailboxes:, click the + symbol towards the bottom of that window.
    • Enter the shared netid account.
    • Select the appropriate account.
    • Click Add.
    • Enter additional accounts as needed.
    • Click OK.
    • Close the window.

Additional Assistance

UW-IT: Add a Shared Mailbox in Outlook